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We ordered this as a college grad gift, because we love ours. Well...I sent it to the wrong apartment address...and Barbie and her team were going above and beyond to get a new one out, if the other couldn't be recovered...even driving the replacement herself to UPS!!! Good news...it was located. But customer service is beyond excellent!
I purchased this for my daughter to transport her dance costumes. It's easy for her to carry, keeps the costumes performance ready and has pockets for accessories and tights. This bag would also be great to take on a cruise.