Here at WallyBags® (Clemco Products, LLC) we care very much about your privacy and how we process your Personal Information. The purpose of this Privacy Policy is to inform about how we may use and disclose Personal Information and Other Information we receive about you. By using our website and through any offline interactions with us (collectively referred to as the “Services”) you agree to this Privacy Policy. Thank you for putting your confidence in us.
Personal Information We Collect
We collect Personal Information through the Services, such as when you make a purchase, register an account with us, place an order over the phone, fill out an online form, or contact us by phone or email. This information is needed to process and ship your order, and to provide you with the best customer service. We may also collect Personal Information that others give us about you through the Services.
“Personal Information” is information that identifies you as an individual or relates to an identifiable individual, including, but not limited to:
• First and Last Name
• Email Address
• Telephone Number
• Shipping and Billing Addresses
• Credit/Debit Card Info
Use of Personal Information
We use Personal Information for regular business purposes in order to:
• Process and fulfill orders you place with us and provide related customer service.
• Communicate with you regarding the processing, status, and review of your order.
• Respond to your inquires and requests when you contact us about our products and services.
• Market our products and services for which you may be interested.
Disclosure of Personal Information
Personal Information may be disclosed to our third-party service providers who provide services such as website hosting, software applications, payment processing, information technology, shipping, and other services related to normal everyday business operations. We may also disclose Personal Information as required by law.
Other Information
“Other Information” is any information that does not reveal your specific identity or does not directly relate to an identifiable individual. For our website to operate and perform at a high level, it is essential to capture some Other Information about your device such as your IP address and information related to your visit when you browse our site. For example, this information may include, but is not limited to, the timestamp, last page or product you viewed, and an indication that you logged in.
We use cookies to collect this Other Information. In general, cookies are small text files that are commonly used by most websites and placed in the web browser. The web browser reads the information collected through the cookies when the user performs an action. Without enabling the use of cookies, we could not provide you with the smooth experience that you expect while you are navigating.
We use this Other Information in order to: remember who you are after you login so you do not need to authenticate at each click; monitor that our website is running at a high-performance level; let you browse between products without having to start back from the home page at each click; remember if you put something in your shopping cart before you decide to checkout; and ensure that your data is processed securely.
We may also use Other Information including data collected by cookies to improve and personalize your experience on our website. This data is grouped by category and may be used for functional purposes, analytics, and advertising. You have the option to accept or disallow cookies for any non-essential category by simply navigating to Manage Website Data Collection Preferences at any time.
Other Information may be used and disclosed for any business purpose, except if we are required to do otherwise under applicable law.
Secure Shopping
You can shop at www.wallybags.com with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to accept credit cards and electronic check payments safely and securely for our customers.
The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the electronic check and credit card processing networks. See an online payments diagram to see how it works.
The company adheres to strict industry standards for payment processing, including:
• 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
• Industry leading encryption hardware and software methods and security protocols to protect customer information.
• Compliance with the Payment Card Industry Data Security Standard (PCI DSS).
For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy. If you choose to make a payment through the Services, the collection, use and disclosure of your Personal Information will be subject to the privacy policy of Authorize.Net (the third party payment service), and not this Privacy Policy.
www.wallybags.com is registered with the Authorize.Net Verified Merchant Seal program.
Third Party Services
This Privacy Policy does not cover, and we are not responsible for, the privacy, information, or other practices of any third parties, including any link from the Services to such third party’s website or services. We do not endorse any linked site or service, and we are not responsible for the collection, use, disclosure or security of any information whatsoever by other organizations, including but not limited to, Facebook, Apple, Google, Microsoft and any other third party services of any kind.
Accounts and Marketing Preferences
If you choose to register an account, your order information will be saved for when you return to our website to use the Services. At any time per your request, we will be happy to remove and delete your account. To delete an account, please get in touch with us directly by using the contact information listed below.
We may email you from time to time with information about new products and specials we are offering. You can opt-out any time by simply using the unsubscribe link at the bottom of the email you receive, or feel free to contact us directly and we will change your preference to no longer receive further updates and offers from us. You can reach us directly by using the contact information listed below.
Information for Other States
Other states such as California may have special laws regarding consumer privacy that apply to businesses that meet certain criteria. We aim to comply with any applicable state laws accordingly for which we may become subject.
Contacting Us
If you have any questions or would like further assistance regarding this privacy policy, please contact us using the information below. We are available Monday through Friday from 8:30am to 4:30pm EST.
WallyBags Support
Clemco Products, LLC
1228 Tech Court
Westminster, MD 21157
Phone: 410-857-4600
Email: support@clemco.com
Updated on November 23, 2020